Workplace Readiness Competencies

2. Workplace Readiness Training Competencies
This area focuses on “soft skills” and independent living capabilities necessary to maintain employment. [1]
  • Communication & Social Skills: Demonstrates active listening, accepts constructive feedback from superiors, and uses professional phone/email etiquette. [1, 2]
  • Professional Behavior: Explains the importance of punctuality, dresses appropriately for specific work environments, and adheres to workplace safety protocols. [1, 2]
  • Problem Solving & Adaptability: Handles routine changes in a schedule and identifies appropriate resources or people to ask when a task is unclear. [1, 2]
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